We care as strongly as you do about privacy.
We feel that it is critical to maintain close relationships with you our customers - and we will not abuse the trust you place in us.
LumaPix® FotoFusion® includes the ability to share images via e-mail; therefore, users will need to specify their e-mail address. We commit that we will not transfer information on individual users to any commercial third party.
Our software uses network technology to communicate with a server, to check for version upgrades, to report errors and to track usage patterns to detect piracy. We use this information to improve the product and protect the investment made by honest users - but again, we will not transfer information on individual users to commercial third parties. FotoFusion detects if it did not exit correctly the last time it was run; if this has happened, FotoFusion reports the circumstances of the crash to LumaPix the next time it is run. This enables us to identify problem areas in the software and improve them for all users. No personal information is transferred during this process.
FotoFusion does not include any hidden third-party software ("spyware").
We welcome feedback such as bug descriptions, feature suggestions and business proposals. Consider any feature suggestions you might send as freely assigned to LumaPix; please refrain from making suggestions if you do not agree with this policy.
As we continue to improve FotoFusion, based on feedback from users like yourself, we will release updates to the software.
These updates are detected automatically and downloaded directly from LumaPix as part of application startup.
We encourage you to download and work with the most up-to-date versions at all times; this is how we remain responsive with our software and maintain your satisfaction in our product.
Purchasing FotoFusion entitles you to free "dot" upgrades until the next major release. For example if you purchase version 1.1 then an upgrade to version 1.2 is free but an upgrade to version 2.0 is not.
We do provide a 'grace' period: if we ship a new major version within 90 days of your purchase, you will receive an upgrade at no charge.
LumaPix reserves the right to change the terms of this policy at any time.
Last update:
21 June 2007